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About us
STN Laser is the Chinese dedicated manufacturer and developer of 3D laser engraving products. Since the inception of 2005, we now have grown up not only in size, but also become one of the most experienced and credible companies in Chinese laser technology field. Our products include the 3D crystal glass laser engraving machine, 3D crystal subsurface laser engraving machine, Cyclops mini 3D camera, and related machinery, electronics, power supply system and cooling system. They all feature the high automation and users-friendly interface, providing different solutions for learners and professional users. In addition, all our machines have been CE&FDA certified, so please feel safe to place the order.

We are located in the Wuhan, known as the "China Optics Valley". We are the partner of China national laboratory of laser technology and national laser processing research center. Our technological superiority is unique in Chinese 3D laser engraving machine field. We would like to be the ODM of the customers by cooperative research. As a highly innovative company, we have exported goods worldwide, such as Europe, North America, the Middle East, South Africa, Southeast Asia and so on. We have received a great number of compliments about our professional technology, integrated solutions and accumulated successful operation experience from abroad.

Our company also can supply the blank crystals, LED light bases, crystal support holder, crystal crafts to offer the whole business solution for customers. If you are interested in our products, please contact us for further acknowledge.

Service
Training
1. The on-line user training by video phone and video-phone is always standing by.
2. Our engineer can stay with the seller for the on-site user training for 3 to 5 days.
3. If oversea training is needed, all the expenses should be on by buyer’s account, including the relevant charge for visa, air ticket and accommodation etc.
4. Training contains:
How to operate the equipment.
How to use the software;
How to replace the spare parts, etc;
How to maintenance the equipment;
How to estimate analysis and solve the problem.

Warranty and after-sales service
1. Hardware: 2 year on all parts and labor, 1 year warranty for diode (laser medium).
2. Software: Lifelong updating for free

Replacement
These diode pumped machine is free of maintenance, but the diode pump need to be replaced after its lifetime(12000h) went out. A new diode pump costs USD4000.